Better Stack Uptime — Monitoring Setup

Project	PTX-CM
Plan	Monitors, status pages, phone calls

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Monitors to Create

1. API Health (HTTP Monitor)

Field	Value
Name	PTX-CM API Health
URL	https://your-domain/health
Check frequency	30 seconds
Request method	GET
Expected status	200
Alert on	2 consecutive failures
Escalation	Phone call + SMS

2. Web Frontend (HTTP Monitor)

Field	Value
Name	PTX-CM Web
URL	https://your-domain/
Check frequency	60 seconds
Request method	GET
Expected status	200
Escalation	Email

3. Database Backup (Heartbeat Monitor)

Field	Value
Name	PTX-CM Daily DB Backup
Type	Heartbeat
Expect every	24 hours
Grace period	30 minutes
Escalation	Phone call + SMS

Setup:

1. Go to Heartbeats → Create heartbeat
2. Configure as above
3. Copy the heartbeat URL
4. Set HEARTBEAT_URL in cron environment or server .env

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Status Page

1. Go to Status pages → Create
2. Name: PTX Channel Manager Status
3. Subdomain: ptx-cm → ptx-cm.betteruptime.com
4. Add all 3 monitors above
5. Share URL with ops team

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On-Call Schedule

1. Go to On-call → Create schedule
2. Add team member(s) with phone numbers
3. Attach to all monitors as escalation policy

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Alert Flow

Monitor fails (2 consecutive checks)
    ↓
Better Stack creates incident
    ↓
Phone call to on-call person (immediate)
    ↓
SMS notification (immediate)
    ↓
Email notification (immediate)
    ↓
Status page updated automatically
    ↓
Monitor recovers → incident auto-resolved
    ↓
Status page shows "All systems operational"